Jeewin Bangla Privacy Policy — Your data is completely safe with us

Jeewin Bangla (referred to as "we", "the platform", or "jeewinbangla.net") is a trusted online betting and gaming platform for players in Bangladesh. We understand how valuable your personal information is, which is why this Privacy Policy has been created — so you have a clear understanding of what data we collect, why we collect it, and how we keep it safe.

This Privacy Policy applies to the Jeewin Bangla website, mobile app, and all other digital services. By creating an account or using the platform, you are deemed to have agreed to this Privacy Policy.

This policy covers our Terms & Conditions and Responsible Gaming Policymust be read together with. All three documents together govern the relationship between Jeewin Bangla and its members.

Jeewin Bangla only collects information that is necessary to provide its services. Collecting excessive or unnecessary data goes against our policy. A full breakdown of the types of information we collect is provided below:

Jeewin Bangla collects information from various sources. It is our responsibility to be transparent about each method:

• Provided directly: Information you provide directly during registration, when completing the KYC form, or when speaking with our support team.
• Automatically: When you use Jeewin Bangla, our system automatically records your IP address, device information, and browsing behavior.
• Via cookies: Our website uses cookies to remember your preferences and track sessions.
• Via payment provider: Payment-related information is exchanged when processing transactions with bKash, Nagad, Rocket, or your bank.
• Via Third-Party Verification Agencies: Certain information may be shared with trusted verification agencies for KYC purposes.

Jeewin Bangla uses your information only for specific and legitimate purposes. A complete list of how we use your data is provided below:

• Account Management: Completing registration, login, password reset, and account verification processes.
• Payment Processing: Processing deposits and withdrawals securely.
• Security Assurance: Preventing fraud, money laundering, and other illegal activities.
• Customer Support: Helping you resolve complaints and issues.
• Meeting legal obligations: Meeting requirements set by government and regulatory authorities.
• Responsible Gaming: Identifying the risk of gaming addiction and providing the necessary support.
• Service Improvement: To improve platform performance and enhance the overall user experience.
• Relevant Communications: Sending promotions and updates with your consent.

We do not use your information for any purpose beyond what is stated above. If we ever need to use it for a new purpose, we will notify you in advance and obtain your consent where required.

Jeewin Bangla never sells your personal data. However, in certain limited circumstances, information may be shared with specific third parties:

• Payment Providers: Necessary information is shared with bKash, Nagad, Rocket, or your bank to complete transactions. This information is used solely for payment processing.
• KYC Verification Agency: Trusted third-party verification services are used to confirm identity.
• Law Enforcement: Information may be disclosed to government authorities based on a court order or legal obligation.
• Game Software Providers: Minimum necessary information may be shared with the platform's game partners for the purpose of operating games.
• Audit & Regulatory Bodies: Institutional data is provided as part of routine audits.

Jeewin Bangla uses industry-leading security technology to protect your data. Our security framework is outlined below:

• 256-Bit SSL Encryption: All data transmitted between your browser and our servers is fully encrypted.
• Two-Factor Authentication (2FA): Option to use SMS or app-based verification for added security at login.
• Firewall Protection: Our servers are protected by robust firewalls that block unauthorized access.
• Regular Security Audits: Our systems are regularly reviewed by international security experts.
• Data Masking: Sensitive information (such as payment numbers) is partially masked within our system.
• Suspicious activity monitoring: Automated systems monitor for unusual logins or transactions 24/7.

Keep in mind — no one can guarantee 100% security on the internet. That's why you need to stay vigilant: use a strong password, never share it with anyone, and report anything suspicious immediately.

Jeewin Bangla uses cookies and similar tracking technologies on its website. Cookies are small text files stored in your browser. The types of cookies we use:

• Essential Cookies: These are essential for the platform to function properly — including login sessions, security tokens, and similar elements.
• Preference Cookies: Used to remember your language preference and theme settings.
• Performance Cookies: For monitoring page load speed and overall platform performance.
• Analytics Cookies: To understand how users interact with and navigate the platform.

You can disable cookies through your browser settings. However, disabling certain cookies may limit some functionality on the platform.

Jeewin Bangla does not retain your data longer than necessary. The retention periods for each type of information are outlined below:

Once the designated retention period ends, your data is securely deleted or anonymised so that you can no longer be identified. Due to legal obligations, certain data may not be deletable before the specified period has elapsed.

Jeewin Bangla believes you should have full control over your own data. Under this Privacy Policy, you are entitled to the following rights:

To exercise any of these rights support@jeewinbangla.netEmail us at the address provided. We will respond to your request within 30 days. Please note that due to legal obligations, some requests may not be fulfilled in full — in such cases, we will explain the reason.

Jeewin Bangla strictly prohibits anyone under the age of 18 from using the platform. We do not knowingly collect personal information from minors.

• Age is verified at the point of registration.
• During the KYC process, a national ID or passport is verified to confirm age.
• If we discover that a minor has created an account, that account will be closed immediately and all associated data will be deleted.
• If a parent or guardian believes their child is using our platform, please notify us immediately.

Jeewin Bangla may update this Privacy Policy from time to time. If changes are made, we will notify you in the following ways:

• The "Last Updated" date at the top of this page will be revised accordingly.
• For significant changes, a notice will be sent to your registered email address.
• A notification will be displayed when you log in to the platform.

Continuing to use the platform after any changes have been made will be considered your acceptance of the updated Privacy Policy. We recommend checking this page from time to time to stay informed.

If you have any questions, comments, or complaints about this Privacy Policy, please get in touch with us:

• Email: support@jeewinbangla.net
• Subject Line: Write "Privacy Policy Request" in the subject line.
• Response time: You can expect an initial response within 2 business days.

Your privacy matters to us. If you believe we are not upholding this policy as we should, please raise the matter directly with our senior management — we take every complaint seriously.